Refund policy

All Knowledge — Return & Exchange Policy

We hope you love your All Knowledge gear. If something isn’t right, we’re here to help.

30-Day Return Policy

You have 30 days after receiving your item to request a return.

To qualify for a return, your item must be:

In the same condition as received
Unworn, unwashed, and unused
With its original tags and packaging
Accompanied by a receipt or proof of purchase

How to Request a Return

Returns must be requested through your All Knowledge customer account:

Log in to your account using the email address associated with your order.
Select the order containing the item you want to return.
Click Request return and select the eligible item or items.
Choose a return reason, add any relevant information, and submit your request.

Submitting a request does not automatically approve the return. Once your request has been reviewed, you will receive an email confirming whether it was approved.

If your return is approved, you will receive return instructions and an All Knowledge return shipping label by email. Only the provided label may be used to return the item.

Please do not send items back before receiving approval. Returns sent without authorization or without the return label provided by All Knowledge may not be accepted.

Return Shipping Deadline

Approved returns must be handed to the shipping carrier within 14 calendar days of the approval email. The carrier’s first acceptance scan will be used to confirm the shipping date.

If tracking does not show that the package was accepted by the carrier within this period, the return authorization may expire and the return may be closed without a refund.

Return Shipping Costs

All approved returns must be shipped using the return label provided by All Knowledge. Returns sent using another shipping method or label may not be accepted.

Customers are responsible for the cost of the return label unless the item received was defective, damaged, or incorrect, or free return shipping was included in a promotion. When the customer is responsible for return shipping, the cost of the label will be deducted from the refund.

Original shipping charges are non-refundable.

Approved returns should be sent using the provided label to:

All Knowledge
6076 Southwest Blvd
Benbrook, TX 76132

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us immediately at info@allknowledgeclothing.com with your order number and clear photos of the issue.

We will review the situation and make it right with a replacement or refund, when applicable. If the item must be returned, All Knowledge will provide a return shipping label at no cost to you.

Non-Returnable Items

We cannot accept returns on:

Custom or personalized items
Preorder or made-to-order products marked as final sale
Limited or final-sale drops
Items specifically identified as final sale
Gift cards
Items that have been worn, washed, used, or altered

Please contact us before ordering if you have questions about whether a product is eligible for return.

Exchanges

We do not currently process direct exchanges through the self-serve return system.

If you need a different size, color, or style, request a return for the original item and place a new order once your return is approved. This is the fastest way to secure the replacement item before it sells out.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the cost of the return shipping label will be deducted when applicable, and the remaining refund will be issued to your original payment method within 10 business days.

Please allow additional time for your bank or card provider to process and post the credit.

If more than 15 business days have passed since your refund was approved, email us at info@allknowledgeclothing.com.

Because Our Journey Is Always Moving

All Knowledge mixes in-stock drops and made-to-order products inspired by the books we read, insights we gain, and experiences we live.

We’re constantly creating — and this return policy helps us stay flexible and continue sharing new ideas, designs, and messages along the way.

Questions?

We’re here to help.
Email us anytime at info@allknowledgeclothing.com